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New Delhi, May 23 (PTI): To make government services more accessible and inclusive, MyGov on Monday announced that citizens will be able to use the MyGov Helpdesk on WhatsApp, to access the Digilocker service.<\/p>\n
A flagship initiative under Digital India programme, DigiLocker aims to strengthen \u2018digital empowerment\u2019 of people by providing access to authentic digital documents, in their digital document wallet. The issued documents in DigiLocker system are deemed to be at par with original physical documents.<\/p>\n
\u201cCitizens can now access Digilocker services on the MyGov Helpdesk on WhatsApp\u2026Digilocker will be an important citizen service offered by MyGov on WhatsApp to help promote digital inclusion and efficient governance,\u201d according to a release.<\/p>\n
\u201cThis includes creating and authenticating their Digilocker account, downloading documents such as PAN card, driving license, vehicle registration certificate, amongst others, all on WhatsApp.\u201d MyGov Helpdesk on WhatsApp is a major step to ensure governance and government services are at the fingertips of citizens, it pointed out.<\/p>\n
With new additions like Digilocker, the MyGov chatbot on WhatsApp aims to build a comprehensive administrative support system for citizens to access resources and essential services that are digitally inclusive.<\/p>\n
\u201cThe new service will enable citizens to access the following documents with ease and convenience, from the safety of their homes\u2026 PAN card, Driving License, CBSE Class X Passing Certificate, Vehicle Registration Certificate (RC), Insurance Policy \u2013 Two Wheeler, Class X Marksheet, Class XII Marksheet, Insurance Policy Document (Life and Non-life available on Digilocker),\u201d it informed.<\/p>\n
WhatsApp users across the country can use the chatbot by sending \u2018Namaste\u2019 or \u2018Hi\u2019 or \u2018Digilocker\u2019 to the WhatsApp number +91 9013151515.<\/p>\n
\u201cOffering Digilocker services on the MyGov Helpdesk is a natural progression and a step towards providing citizens with simplified access to essential services via WhatsApp\u2019s easy and accessible platform. With almost 100 million plus people already registered on Digilocker and 5 billion plus documents issued till date, we are confident that the service on WhatsApp will digitally empower millions by helping them access authentic documents and information, right from within their phones,\u201d MyGov CEO, Abhishek Singh, said.<\/p>\n
Commenting on the new initiative, Shivnath Thukral, Director \u2013 Public Policy, WhatsApp, said: \u201cEquipping the MyGov Helpdesk with Digilocker services that can be accessed directly via WhatsApp, we want to unlock technology\u2019s potential to extend the benefits of essential services to citizens at scale, and this is a significant step towards scaling up the Digital India vision and a digitally empowered country.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
New Delhi, May 23 (PTI): To make government services more accessible and inclusive, MyGov on Monday announced that citizens will be able to use the MyGov Helpdesk on WhatsApp, to access the Digilocker service. A flagship initiative under Digital India programme, DigiLocker aims to strengthen \u2018digital empowerment\u2019 of people by providing access to authentic digital […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-191506","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-national"},"_links":{"self":[{"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/posts\/191506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/comments?post=191506"}],"version-history":[{"count":0,"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/posts\/191506\/revisions"}],"wp:attachment":[{"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/media?parent=191506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/categories?post=191506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arunachaltimes.in\/index.php\/wp-json\/wp\/v2\/tags?post=191506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}