HM convenes meeting to streamline services delivery, govt to set up centralized call centre

ITANAGAR, Mar 26: Home Minister Bamang Felix on Thursday convened a meeting here to streamline door-to-door delivery of essential services during the 21-day lockdown period.
“While all commodities might not be available at this time, the government is ensuring that at least the essential commodities reach everyone,” Felix said, adding that “e-commerce is the need of the hour.”
Capital Complex DC Komkar Dulom informed that “one to two grocery shops have been made operational in each locality, where people can go and buy their essential commodities.”
He said action under the Disaster Management Act and other relevant acts would be taken against vendors who charge exorbitant prices or fail to deliver rations on time.
It was decided during the meeting to set up a centralized call centre with two WhatsApp numbers to redress the grievances of the citizens in case doorstep delivery of rations is not being done properly by the ration providers/vendors.
It was also decided that bulk ordering will be discouraged and a limit on maximum order will be decided on, so that the public do not hoard essential commodities. (HM’s PR Cell)